My son spent forty minutes arranging spoons on the floor last week. Fully absorbed. Zero apologies. A 'fun event' at one of India's largest playschool chains made me realize just how quickly we try to route that out of them. This is about what we lose when we do.

If you work in tech, I am 100% sure you have stared at a government portal and screamed, 'Why doesn't this just work like the apps on my phone?' I had the same question. So, I left the startup world to actually build those systems. From 'moving fast and breaking things' to realizing that a 1% error rate means chaos for 3.5 lakh people. Here is the unvarnished story of my transition from startups to building for Bharat.